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Lead Orthodontic Treatment Coordinator (full-time) Required

We are looking for a confident, experienced individual to join our specialist orthodontic practice as a Lead Orthodontic Treatment Coordinator. Current or previous experience as a Treatment Coordinator within an orthodontic setting is essential. This is a full-time position. The key responsibilities include:

  • Communicating effectively & efficiently with both new & existing patients
  • Providing support to patients throughout their patient journey
  • Carrying out one to one consultations with patients in preparation for their orthodontic assessment
  • Recording and monitoring all private referrals to the practice & identifying trends in referral patterns
  • Developing strategies to attract & increase private patient referrals & private treatment uptake
  • Develop & coordinate marketing & advertising strategies for private orthodontic treatment
  • Building and maintaining strong relationships with our website & social media providers
  • Building and maintaining strong relationships with local practices & GDP referrers
  • Managing diary appointments and treatment schedules
  • Co-ordinating meetings, practice events, educational programmes, study days, and open evenings
  • Supporting the practice manager, business manager and clinical team with the smooth running of the practice


  • A motivated, organised, & excellent communicator who thrives upon maintaining the highest professional standards.
  • Personable, positive and enthusiastic with outstanding customer service skills
  • Previous administrative experience
  • Competent using Microsoft Outlook, Word, Excel & orthodontic software
  • Marketing & advertising experience
  • An analytical mind with the proven ability to assist practice development

Salary - Dependent upon experience

Please submit your CV and cover letter by email to or call 01206 756210 for more information.

  • "Before I had my braces on, my teeth were horrendous. Every part of the process is explained to you and they make you feel so comfortable at Colchester Orthodontics."
    Rachel - Patient

  • "My confidence levels have just shot up since I have had my braces off. It is just brilliant here. They have helped me so much."
    Sophie - Patient

  • "At Colchester Ortho it is such a close-knit group of people from the secretaries, to the nurses to the orthodontists themselves such as Mr Davies."
    Ben - Patient

  • "I have no hesitation in recommending Colchester Orthodontic Centre to you for an excellent, professional clinical treatment service"

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Colchester Orthodontic Centre