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COVID-19 Practice Updates

27th March 2020:

In response to updated guidance from the Chief Dental Officer for England on 25th March, we are now required to make further temporary changes as to how we operate. This is necessary to help limit the spread of the Covid 19 coronavirus & help save lives.

Following guidance from Government, The British Dental Association & The British Orthodontic Society, we are required to postpone all routine orthodontic appointments until further notice. We will however continue to provide support & guidance over the telephone for any of our patients with brace issues which are causing pain or discomfort or for any other queries related to their orthodontic treatment.

If you are an NHS or private patient of this practice with an orthodontic emergency during practice working hours, you should call Colchester Orthodontic Centre for advice. Out of working hours & at weekends, NHS patients should call NHS 111 & private patients should call 07767 815943.

If you have an orthodontic emergency but also have symptoms relating to Covid 19 infection , namely a dry persistent cough & fever, &/or have been in contact with someone confirmed to have or suspected of having the virus , you should contact NHS 111 regardless of whether you are an NHS or private patient or the time of day.

We very much regret having to postpone your appointment. We fully understand that doing so will cause inconvenience & anxiety. However, in the long term, this is unlikely to have any significant impact on your orthodontic treatment or on treatment outcomes.

23rd March 2020:

In response to the decision by the UK Government on 23rd March to further restrict our daily movements & travel, we are now making further temporary changes as to how we operate. This is necessary to help limit the spread of the Covid 19 coronavirus & help save lives.

Following advice & guidance from Government, The British Dental Association & The British Orthodontic Society, we will be postponing all routine orthodontic appointments until further notice. We will however continue to operate an emergency service for healthy individuals unaffected by Covid 19 who have an orthodontic related problem with a brace that is causing pain.

If you are an NHS or private patient of this practice with an orthodontic emergency during practice working hours & have no symptoms relating to the Covid 19 virus & have had no contact with anyone suspected or confirmed of having the virus, you should call Colchester Orthodontic Centre for advice. Out of working hours & at weekends, NHS patients should call NHS 111 & private patients should call 07767 815943.

If you have an orthodontic emergency causing pain but also have symptoms relating to Covid 19 infection , namely a dry persistent cough & fever, &/or have been in contact with someone confirmed to have or suspected of having the virus , you should contact NHS 111 regardless of whether you are an NHS or private patient or the time of day.
We very much regret having to postpone your appointment. We fully understand that doing so may well cause inconvenience & anxiety. However, in the long term, this is unlikely to have any significant impact on your orthodontic treatment or on treatment outcomes.

You can read more updates from our blog page here

  • "Before I had my braces on, my teeth were horrendous. Every part of the process is explained to you and they make you feel so comfortable at Colchester Orthodontics."
    Rachel - Patient

  • "My confidence levels have just shot up since I have had my braces off. It is just brilliant here. They have helped me so much."
    Sophie - Patient

  • "At Colchester Ortho it is such a close-knit group of people from the secretaries, to the nurses to the orthodontists themselves such as Mr Davies."
    Ben - Patient

  • "I have no hesitation in recommending Colchester Orthodontic Centre to you for an excellent, professional clinical treatment service"

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Colchester Orthodontic Centre